For a quick recording of an issue, we know the special shortened workflow ‘quick notification’. You can then complete the registration later and proceed with the normal workflow.
You can register the following notifications in ISO2ACT:
- (Customer) Complaints (reported by customers or suppliers regarding their own organization)
- Internal deviations (direct and indirect processes)
- Supplier Variances
- Improvement proposals
- Accidents
- Incidents (arbo, environment, infrastructure)
The reports are handled via a standardized workflow based on the Plan Do Check Act.
- Capture details and attachments
- Judge
- Resolve / resolve through corrective (remedial) action(s)
- Analyze cause and determine possible corrective measure(s) to prevent recurrence
Example message:
What are you waiting for?
Start today with ISO2ACT and automatically link signalling, reporting and documenting to informing, acting, evaluating and learning anytime from anywhere with Smartphone, Tablet and PC!